| Merry Christmas and a Happy New Year 2012!!! |
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"The credit belongs to the man who is actually in the arena; whose face is marred by sweat
and blood; who strives valiantly; who errs and comes short again and again because there
is no effort without error and shortcoming; who knows the great enthusiasms, the great
devotion, spends himself in a worthy cause; who at best knows in the end the triumph of
high achievement; and who at worst, if he fails, at least fails while daring greatly, so that
his place shall never be with those cold and timid souls who have never tasted victory or
defeat.” - Theodore Roosevelt
and blood; who strives valiantly; who errs and comes short again and again because there
is no effort without error and shortcoming; who knows the great enthusiasms, the great
devotion, spends himself in a worthy cause; who at best knows in the end the triumph of
high achievement; and who at worst, if he fails, at least fails while daring greatly, so that
his place shall never be with those cold and timid souls who have never tasted victory or
defeat.” - Theodore Roosevelt
Flight of the Clueless - US Airways Flight 1582
Read of US Airways incompetence, mismanagement and poor customer service
Read of US Airways incompetence, mismanagement and poor customer service
